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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| So-so, not thrilling - Review by
Chris A submitted on February 12, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of February 12, 2002): 1 year - 3 years ago |
| Plan used: basic $20/account |
| Customer service rating: 5 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 6 out of 10 |
| Overall rating: 4 out of 10 |
At first these guys were awesome, they allowed me special arrangements fot FTP services, etc. Then things started going downhill: they moved my account to a new machine, the new box was down a lot during the day (I really dont care if it goes down at 2AM, but when I want to check my mail it better be up!) and the connection speed seemed to slow down. On the positive side though they generally seemed to be knowledgeable about most of the system and the price was pretty good. I believe I left them because originally pointed email domains with them could receive email, but when they moved my account it no longer could and they refused to set up the "new" account to allow that. I've had much worse hosting, but also better.
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