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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Good service but too much down time - Review by
Jordan submitted on July 21, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 21, 2003): Current customer |
| Plan used: Older (and better) Aletia plan, $99/Yr. 200 MB |
| Customer service rating: 8 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 5 out of 10 |
Like the other reviewers, I started my hosting with Aletia until Jaguar bought them out. Both Aletia and Jaguar have solid tech support and I like their CPanel, but my site is down twice to three times a month. This screws not only my site but my email as well. They are my first web host so I don't know whether to expect this downtime for this price or not.
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