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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
Control Panel upgrade cost me my mailing list - Review by
submitted on June 10, 2003 |
Customer's web site: helgen.net |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of June 10, 2003): 1 year - 3 years ago |
Plan used: Basic |
Customer service rating: 2 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 2 out of 10 |
Jumpline was a decent, reliable host with next day email support. Then they upgraded the control panel with no notice and wiped out my email list. The tech support offered no solution but to type in the list again by hand. No backup, no workaround, no import or export.
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