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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Jumpline is quite good, as low-cost web hosts go - Review by
submitted on July 13, 2003 |
| Customer's web site: www.lindseyhaun.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 13, 2003): 1 year - 3 years ago |
| Plan used: basic service |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 9 out of 10 |
| Overall rating: 7 out of 10 |
I have had many inexpensive web hosts over the past 6 years, and frankly, most of them were poor. Inexpensive web hosts are NOT for newbies or the faint of heart. If you need TLC, then you will pay for it.
Jumpline is the first host I found that offers a reasonable trade off between up time and cost. They are worth what they charge, and their downtime is minimal. They have very nice documentation which is current and useful. They also normally respond to my requests for assistance. Note that I always check the documentation before asking for assistence.
I was with Jumpine when they upgraded in early 2002. It was, frankly, a disaster. My site was down for a week, and then when it came back, it was a month-old copy of the site. Being an IT professional myself, I had my own backups and quickly restored the site. I did, however, loose all of my mailing lists. Aside from that bad experience, Jumpline has been quite good. They are the 4th web host I have had since I started with Geocities back in 1997-1998.
I would not trust ANY inexpensive web host with the security of my data or the integrity of my mailing lists or databases. At my previous web host, Tera-Byte.com, my MySQL database dissappeared one day, and their management suggested that my PHP code (containing only INSERT and UPDATE statements, must have somehow caused the problem---and there was no possiblity of restoring the database. That debacle cost me several months of valuable data and caused me to switch from tera-byte to jumpline.
I have priced 'better' web hosts, and they run 3-5 time the price that Jumpline charges me. Frankly, for the amount I pay, Jumpline offers a very decent level of service.
You get what you pay for. If you want cheap, then you have to be flexible. It is better to make do with something that works AND is affordable. Jumpline works AND they are affordable.
Earlier this year (2003), I went ahead and hosted my own personal website with Jumpline. I am happy with the level of service I receive on that site also.
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