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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| I've had it - Review by
submitted on March 15, 2002 |
| Customer's web site: www.firstbaptistchurcheagleriver.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of March 15, 2002): 3 months - 1 year ago |
| Plan used: basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Things were OK until they made this big upgrade. Now my files are corrupt. Directorys are missing. text is scrambled in my files. No one responds to my support requests. I was not given notice so I could properly back up my files. My site has been down for 2 weeks now. No direct phone numbers are available. I think these guys are going under. They say they are partners with Quest Communication. Go to Quest and see if they mention Jumpline.com as a partner. Is this a mini Enron? Maybe time for a class action suite. I am having to answer to alot of people and I have no answers yet I continue to receive junk e-mail from Junkline.com telling me how great the new upgrade is.
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