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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| TERRIBLE!! - Review by
submitted on March 19, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of March 19, 2002): Current customer |
| Plan used: Standard |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I have been with jumpline for over a year now. At first, I had no problems, not a whole lot of down time, and phone tech support. Then, my email would be down every other day, and on the "other" day, my site would be down! I was on the phone with them almost every week asking what the hell was goping on. Now, they have deleted half of my site, and it had reverted to a version from DECEMBER!!! No more phone tech support, no email response to my neumerous requests for help.
I sell retail on the web and this had impacted my business in a terrible way. People are ordering things from me that have been out of stock for months. I am also not getting emails anymore, I guess that my email is down yet again. BOTTOM LINE>>>>Jumpline has screwed up my business for the last 2 MONTHS!! The upgrade was not executed well, and as a result, I belive that Jumpline will be having big problems of their own. I am jumping off of the boat, and far way from jumpline! Don't fix it if it isn't broken!!
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