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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Never experienced this much downtime! - Review by Mike submitted on August 26, 2002
Customer's web site: N/A
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of August 26, 2002): 3 months - 1 year ago
Plan used: N/A
Customer service rating: 6 out of 10
Technical quality rating: 3 out of 10
Cost rating: 7 out of 10
Overall rating: 4 out of 10
They provide a fairly decent package where you can host multiple domains in one package, but the downtime is totally unacceptable. They seem to have to restart their servers constantly. When the site is up and running, I've been pleased with the performance, but -- as you can see from the graph -- the downtime is a chronic problem that occurs sporadically throughout any given day and causes endless frustration.



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