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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| WAY too much downtime - Review by
Jeffery submitted on September 5, 2002 |
| Customer's web site: www.wiredmusician.net |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of September 5, 2002): Less than 3 months ago |
| Plan used: N/A |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 2 out of 10 |
On August 8 2002 CEO Robert Sauchyn [robert@lfchosting.com] of LFC Hosting sent out an e-mail that started as follows:
"Dear valued LFC Hosting member,
Over the last two months, you have undoubtedly noticed an abnormally large number of network outages. These outages, aside from those caused by our upstream ISP, were aftermath of our migration to IIS 5.0, FrontPage 2002, JRun 3.1, .NET, etc. in May. Although this migration will eventually greatly improve our reliability beyond what it has ever been, we found many bugs that had to be worked out..."
He then goes on to blame their upstream provider and an entire list of other people for their problems.
THe truth is I like dealing with their technical staff, and they do offer a lot of features for the money. But I was forced to leave them, and have now settled finally on MaximumASP, who seem like angels sent from heaven (if for a price).
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