Liquid Web - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


My experience has been largely positive - Review by submitted on March 13, 2003
Customer's web site:
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of March 13, 2003): Current customer
Plan used: professional
Customer service rating: 7 out of 10
Technical quality rating: 7 out of 10
Cost rating: 8 out of 10
Overall rating: 7 out of 10
I see enough negative postings that I thought I should put in a good word for these guys. I ran into some minor problems with the headers their mail servers added to script-generated email causing legitimate email broadcasts to be treated like spam by aol and Hotmail. But it was nothing I couldn't work around. I've rarely needed their technical support, but I've found them helpful when I did.



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