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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Excellent across the board - Review by
submitted on November 1, 2002 |
| Customer's web site: www.whatever-dude.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of November 1, 2002): Current customer |
| Plan used: Premium Plan |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
I signed up with Lunarpages after a particularly bad experience with our previous hosts. This time I did a little research and found Lunarpages via the positive word of mouth. I'm glad I did!
Most hosts are masters of the small print, but Lunarpages are totally legit. What they offer is what you get. And they offer an amazing deal. Lots of space, tons of cool features and impressive amounts of bandwidth. Everything is quick.
Plus, they actually excel at customer service. I haven't had any problems at all with the service, but when we were moving the site to Lunar, they provided detailed instructions and actually called to make sure everything was ok. That affability is always a nice touch.
Our previous hosts, with whom we were paying WAY over the odds, were supposedly "24/7". They hardly ever answered the phone and their email responses were days late and completely robotic.
With Lunar, you know you're actually dealing with people - not a delayed autoresponder! The service is top-notch, incredibly cheap and problem-free. I'd recommend it to anyone seeking a strong, reliable service.
Paul
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