|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Horrible billing department, extremely slow response times - Review by
submitted on August 31, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 month - 3 months |
Date when last hosted by this company (as of August 31, 2002): Current customer |
Plan used: starter |
Customer service rating: 1 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 6 out of 10 |
Overall rating: 2 out of 10 |
I signed up to be billed by the year, and they charged me the "Yearly" fee, and then began charging me the monthly fee as well! After six emails to billing and two weeks, I finally got a response. Their phone listed on the website is disconnected... Downtime wasn't bad when I first started, but its beginning to become a daily thing now. Also, mail servers have been very unresponsive lately. If they want to contact me, do so at the hotmail address I have provided.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|