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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Don't Do It - Review by
Anonymous submitted on May 7, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of May 7, 2003): Less than 3 months ago |
| Plan used: m6 6 |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 4 out of 10 |
This is a warning to all who would be wise to heed it, DO NOT HOST WITH M6.NET! After signing up with them for a week the site was down for 7 hours straight. I contacted them repeatedly as to the reason the site was down and never gota response to this day. In fact when I went in to view the query that I had opened with them they had marked it complete without any response.
To be fair they did get back to me very fast on setting up various features on my website.
But don't be fooled. This company touts 254/7 support but they are in australia which means that when it is 4 pm in the eastern us it is 7 am at their office in Australia.
Try calling them on the 800 number and all you get is a generic answering machine asking you to leave a message. Noone ever called me back or even sent me an email concering the reasons I called.
When I tried to cancel my account after only 1 week of service they dragged their feet claiming that the mail server was down, however they got all my other emails but not the ones to billing, that is suspect.
Please I beg you for your own sake do not host with this company, they are suspect and not worth the aggravation.
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