NTC Hosting - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Absolute garbage - Avoid them like the dose - Review by Anonymous submitted on June 19, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of June 19, 2003): Current customer
Plan used: Business
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
I can only assume that David Daplin is an employee of NTC Hosting and trying to drive their rating up. I have 7 sites hosted with this company. In the last two days 5 out of the 7 have been down for 36 hours and 2 of them are still down. 48 hours and counting.

What annoys the hell out of me is that I have sent a dozen requests for help, to their tech support and have not received a single response.

So out of curiosity, I send their sales department an inquiry for hosting(using a different email address of mine). Imagine my surprise when I get a responce within hours.

So yes they would love to have a new customer, but as far as keeping their current ones happy, well it seems as though once they have your money they reall don't give a shit.

So if Mr David Daplin truly is a client and not a member of the NTC Hosting staff, then chances are he won't be for long.



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