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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Site down for ever - Review by
Carl submitted on June 20, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of June 20, 2003): Less than 3 months ago |
| Plan used: Business |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
I purchased a hosting plan from this company. I had the site available for about 2 1/2 week. It has been down now for the last 5 1/2 days. Their support is non existant. The last contact that I had with them was a ticket response saying that the site was back up but they lost all of the files and all of the e-mail. (It was a form letter). I check and the site was not back up, and I could not re-upload my site. I have left them and am current looking for another host.
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