Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
|Overall good, but has some problems - Review by
Anonymous submitted on July 11, 2003|
|Customer's web site: Submitted but not made public|
|Length of time hosted by this company: 1 year - 3 years|
|Date when last hosted by this company (as of July 11, 2003): Current customer|
|Plan used: the basic plan|
|Customer service rating: 9 out of 10|
|Technical quality rating: 4 out of 10|
|Cost rating: 8 out of 10|
|Overall rating: 8 out of 10|
|At first they were very helpful, but there SQL space is limited to 1MB. Also, they had a disk failure that brought down my site. I wouldn't have been so upset by the disk failure if they had sent out an email discribing the situation. After I got past those two expiriences, everything has been great. Their support staff is very knowlegable and they give you some great options with an easy-to-use administration web interface.|
One other problem I have is that the POP3 and SMTP servers do not have the same domain name as your site. therefore, if you have an email alias of say firstname.lastname@example.org, the username for that alias would have to lead to a mailbox with a less popular name, such as matt67584 because someone else on the server already has the username matt.
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