NTC Hosting - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

I'm leaving NTC Hosting at the end of my contract. - Review by submitted on July 15, 2003
Customer's web site: N/A
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of July 15, 2003): 3 months - 1 year ago
Plan used: Basic
Customer service rating: Private
Technical quality rating: Private
Cost rating: Private
Overall rating: 1 out of 10
Hi all.  Inititally, I was pretty happy with NTC hosting, (price- service) but over the past nine months, they have let me down continually.  In addition to using NTC for my personal site(s), I've use them as host to a customer's site.  Can I tell ya, I constantly get calls from this customer asking why they are unable to access the site, ntc hosting, or send/receive emails trough the NTC server... Why don't I have a phone/fax number or alternate email for the hosting company.  I've got egg on my face all the time...trying to express 'fake' technical terms for the down time...  Bloody Hell!!! I will be leaving them when my year is up...also I'll move that particular customer to another hosting company...and might I add... pay for the new hosting out of my pocket.... probably one in Australia (where I reside) so I can at least ring with questions when necessary....  Think twice before signing up to NTC guys.  I only wish I had seen these reviews beforehand. Ciao for now.

Sydney Fella

 

 

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