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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| I'm leaving NTC Hosting at the end of my contract. - Review by
submitted on July 15, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of July 15, 2003): 3 months - 1 year ago |
| Plan used: Basic |
| Customer service rating: Private |
| Technical quality rating: Private |
| Cost rating: Private |
| Overall rating: 1 out of 10 |
Hi all. Inititally, I was pretty happy with NTC hosting, (price- service) but over the past nine months, they have let me down continually. In addition to using NTC for my personal site(s), I've use them as host to a customer's site. Can I tell ya, I constantly get calls from this customer asking why they are unable to access the site, ntc hosting, or send/receive emails trough the NTC server... Why don't I have a phone/fax number or alternate email for the hosting company. I've got egg on my face all the time...trying to express 'fake' technical terms for the down time... Bloody Hell!!! I will be leaving them when my year is up...also I'll move that particular customer to another hosting company...and might I add... pay for the new hosting out of my pocket.... probably one in Australia (where I reside) so I can at least ring with questions when necessary.... Think twice before signing up to NTC guys. I only wish I had seen these reviews beforehand. Ciao for now.
Sydney Fella
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