NTC Hosting - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Untitled - Review by submitted on July 27, 2003
Customer's web site: www.renemulder.info
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of July 27, 2003): Current customer
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: N/A
Overall rating: 2 out of 10
poor service is one thing, a lot of downtime another, but what really does it for me is that every time their server breaks down it scrambles a bunch of files, for which they have no backup. after each interruption of service (and they are becoming more and more frequent) my counter script is reset, my upload script doesn't work because the passwords file is set to zero bytes, and my sql database is scrambled. my files are still on their server, but i'm moving my site as soon as possible.

 

 

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