NTC Hosting - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Shoppers Beware! - Review by submitted on August 1, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of August 1, 2003): Current customer
Plan used: 400mb Business Plan
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
People shopping around for web hosting must be made aware. There is a not-so-nice company that goes by the name of NTC Hosting. This so called Web Hosting company should face the facts. The DO NOT know what they are doing and should just quietly close up shop!

They boast an uptime of 99.9%. HAH! Their server is down more often than not, weekly. Their tech support is ridiculously poor, spouting nothing but excuses, and their entire system relies on online support. So, when their measley single server goes down, the whole system is completely offline and unreachable. Making every single customer hosted on their servers, offline. NTC Hosting is also a division of Lonex.com.

Aside from that, good luck on getting your money back. Their policy is 10 days. Eight or nine of which will be filled with apologies and more excuses. Shoppers Beware! Avoid the aggrevation of their $4.95 a month/400mb ads. Your money can be much better spent elsewhere.

I do hope a representative of NTC Hosting reads this and emails me any comments they may have. Afterwhich, they then should stop conducting business for good.



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