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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Best I've tried yet. - Review by
John Fowler submitted on March 20, 2003 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of March 20, 2003): Current customer |
Plan used: Power |
Customer service rating: 10 out of 10 |
Technical quality rating: 10 out of 10 |
Cost rating: 8 out of 10 |
Overall rating: 10 out of 10 |
What can I say? After the fiasco with featureprice.com, netnation was my salvation. I've hosted a high-traffic commercial site with netnation for over a year, and have been down a total of 15 minutes. I don't know anyone who can claim that kind of uptime. It helps that netnation owns their own servers.
Tech support is responsive and problems are resolved quickly. I had reservations about virtual hosting, but really, the proof is in the pudding. I have since moved several clients to the netnation servers.
My only beef is the high overage charges for bandwidth. But hey, if I'm doing $60,000 a month in sales, I don't mind paying an extra $10-$15 if it means that the site is always up and running.
John
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