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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Simply dreadful! - Review by
Anonymous submitted on June 20, 2002 |
Customer's web site: maiasaura.com |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of June 20, 2002): Current customer |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 2 out of 10 |
I've been with them for three years, and had put up with the poor response to problems in exchange for the low cost. Recently, however, they have rendered my site unusable, won't respond to requests for support, lost my mail and shown themselves to be run by a bunch of rank illiterate amaturs. I especially resent their current push to sign up more customers by claiming fast tech support response. Ha! They close each ticket minutes after receiveing it, no matter whether the problem has been solved or not!
Stay Away!
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