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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| This company is not the same. - Review by
Kyle submitted on June 25, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 25, 2002): 1 year - 3 years ago |
| Plan used: $200 lifetime account |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 1 out of 10 |
I have had an account with nomonthylfees.com for 2 years. For the better part of that time, it worked great. Tech support responded to issues and you could talk to actual people on the telephone. Unfortunately, those days are over. Recently, my site has been up and down all the time. The forced me into paying a $70 fee to keep my account online, which I never agreed to in the first place. When I signed up, I had to pay 200 dollars under the assumption I would not have to pay for anything except my domain name in the future. That was a great plan...until they decided that I should have to pay them every year after all. Anyway, I have a tech support ticket open over 21 hours, when they guarantee they will respond the same business day. So, my main account is not up, and there is nothing I can get them to do about it. Bottom line, it sounds like a good deal, and at one time it was. But now it is little more than a scam. Stay away.
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