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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Not bad - Review by
submitted on April 1, 2002 |
| Customer's web site: I have 6 accounts |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of April 1, 2002): Current customer |
| Plan used: $200 setup, $35 per year |
| Customer service rating: 6 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 7 out of 10 |
They offer a standard set of features for a Linux host. Transfer speed is very good, uptime is decent (sometimes disconnects for a few minutes, very seldom longer than that). Built in control panel is okay but the stats program is mediocre at best.
Customer service is effective, but they usually seem to be in a hurry and don't read the tickets carefully. It sometimes takes a few tries to get your point across, but they usually fix it quickly once you do.
A couple years ago they were the cheapest guys on the block. Lately the price and features seem to be losing their competitive edge.
They will register your domain for you, but I've found I get better control if I register it myself and transfer it in.
In summary, nomonthlyfees is good enough to keep around, and I will probably buy more accounts in the future.
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