NoMonthlyFees.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Do Not Deal With NMF!!! - Review by FB submitted on April 24, 2002
Customer's web site: IndoArtNet.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of April 24, 2002): Current customer
Plan used: $35/year
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
One day my POP3 malbox (containing weeks of customer contacts) was gone. Support told me I have exceeded the allowed mailbox size of 1MB and the box was deleted without warning. In fact I found this rule in their online FAQ - BUT IT WAS NOT IN PLACE WHEN I SIGNED UP AND I WAS NOT INFORMED WHEN IT WAS INSTATED!
They just said that's they way it works and offered a restoration from their backup at US$50 per file.
I am looking for a different provider now!

 

 

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