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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Do Not Deal With NMF!!! - Review by
FB submitted on April 24, 2002 |
Customer's web site: IndoArtNet.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of April 24, 2002): Current customer |
Plan used: $35/year |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
One day my POP3 malbox (containing weeks of customer contacts) was gone. Support told me I have exceeded the allowed mailbox size of 1MB and the box was deleted without warning. In fact I found this rule in their online FAQ - BUT IT WAS NOT IN PLACE WHEN I SIGNED UP AND I WAS NOT INFORMED WHEN IT WAS INSTATED! They just said that's they way it works and offered a restoration from their backup at US$50 per file. I am looking for a different provider now!
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