|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| down for three days and counting - Review by
submitted on June 7, 2002 |
| Customer's web site: boardfishing.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 7, 2002): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
This has been the worst and most frustrating experience I have had with any hosting company. They have been updating their servers, and one of my sites hosted by them has been down for three days. I have opened three support tickets simply pointing out that my site is down and so is my email server. I did not attack them or use any strong words. My support tickets sit open for half a day and are simply deleted. I have had no reply at all to even tell me what is up. I found this site looking for a new host, and have found it very usefull. Stay away from this company. I have hosted with them for two years now, and can't believe I have not looked elswhere sooner. As I sit and type this message, my phone to their technical support has been ringing for about 30 minutes now. after a few hours of busy signals.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|