|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Confusing fees for over bandwidth usage - Review by
Anonymous submitted on June 30, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of June 30, 2003): Current customer |
| Plan used: I went with a plan in effect via CNet at the time, with 8G bandwidth per month @ $9.95 per month, no start-up fees. |
| Customer service rating: 4 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 4 out of 10 |
I went with OLM because they offered 8G transfer a month instead of the 2G I was using each month at my previous webhost. What a rude surprise to find out that somehow, even though I buffered my usage with 6 extra G and my hit rate is essentially the same, I am always over my allotment each month?! I am currently researching about changing to another host, much as I hate going through the changes. They also keep billing me for fees that I've already paid. I get automated messages from axxs.net each month, telling me I am over my bandwidth; but when I inquired about this, I was told I was not over my bandwidth. I'm left very confused and quite frustrated. On the plus side, their host service is faster than my old one, but that just doesn't make up for the confusion and frustration.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|