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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Down a lot lately much too much infact! - Review by
submitted on September 15, 2002 |
| Customer's web site: www.stepnstomp.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of September 15, 2002): Current customer |
| Plan used: The only have one! |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 3 out of 10 |
The whole system went down about 3 hrs ago - and i mean everything - even thier own websites - i've increasingly seen bad reviews regarding this provider of late, who generaly i have been happy with - it does what i want at a price i can afford. However if these outages continue i shall be forced to move else where, i have a few other websites in the pipeline maybe i might try a different host and see how the wind blows. As for all these people that seem to have difficulty getting a refund ?? does your credit / debit card not come with a no quibble guarantee itself. All I have to do is tell my bank I dispute a payment for what ever reason and I am INSTANTLY refunded the money by the bank, who needs to argue with vendors? and who cares about money back guarantee time periods - for these people i suggest changing bank / card before web host provider.
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