PowWeb - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Not a good start. - Review by Anonymous submitted on September 26, 2002
Customer's web site: N/A
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of September 26, 2002): Current customer
Plan used: Standard $7 a month
Customer service rating: N/A
Technical quality rating: 2 out of 10
Cost rating: 2 out of 10
Overall rating: 2 out of 10
I've only been with Powweb for about four days.  My domain name just got pointed to Powweb yesterday, and I was excited to upload my site. 

Guess what? I can't access the ftp server.  I can't access my domain.  I can't access the temporary URL they provided.  Everything seems down (except for their page where they continue to sign up new customers.) So far, the server had been down continuously for just about 24 hours.

What have I gotten myself into? I'm going to give it another week or so, but will probably try to cash out on their 30-day money back guarantee.

 

 

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