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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Total Fraud. Dont waste your money - Review by
submitted on November 1, 2002 |
| Customer's web site: www.sphereserver.net |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of November 1, 2002): Less than 3 months ago |
| Plan used: 1 |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
On 09/30/2002 I decided to find a new host provider for my site (http://www.sphereserver.net). It requires MySQL, PHP, sub-domains and roughly a 1GB transfer per day. After a thorough search of the web using host tools like www.hostsearch.com, I found POWWEB, the self proclaimed "perfect host". Not true. Well their web page sounds really great. They offer full services and 30G transfer per month for cheap. Don't be fooled! As far as I can tell they have no intention of actually honoring that agreement. In my case, the site had been running tolerably for 2 weeks, one day I found the site not working. After days of trying to contact the admin I finally got the explanation it had been turned off for "resource abuse", not for data transfer but CPU usage. Not so much as an email. In fact it took 4 days before they even responded. The site had been running for over a year on other servers without a hitch.
Evaluation: Read the fine print in the agreement. It turns out they can turn you off and keep your money for ANY reason. (and do) It seems they overloaded their servers. When they discovered this they simply picked the top 2 sites on the server and turned them off. Sounds like good business to me, makes room for more paying customers with less popular sites. They already had my money anyhow. I had foolishly paid for a year in advance. Well hopefully a few people do a search and find this page before going to POWWEB.
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