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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Overall pretty good - Review by
submitted on December 7, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of December 7, 2002): 3 months - 1 year ago |
| Plan used: only plan they have |
| Customer service rating: 8 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 9 out of 10 |
| Overall rating: 9 out of 10 |
We have over 35 accounts with PowWeb, currently, and are very happy with their service. Their reliability is exceptional - only a couple times have we ever had to contact tech support for anything.
One one site during a server move, it was out for 15 hours instead of the 3 hours they estimated. What did they do about it? How about six months free hosting (I didn't even call or email a complaint, the credit just showed up on my account and I called to find out why...)
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