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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
A little better then a year without much trouble. - Review by
submitted on December 13, 2002 |
Customer's web site: randyandrews.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of December 13, 2002): Current customer |
Plan used: The basic plan "they now have two" |
Customer service rating: 4 out of 10 |
Technical quality rating: 9 out of 10 |
Cost rating: 10 out of 10 |
Overall rating: 8 out of 10 |
I have had my site for a little more then a year with one down time for a few hours. I now have a second domain with them (sixteenmodel.com) and have had it for about one month. So far they have been alright. The only thing that could be alot better is the customer support. It normally takes them at least a full day to answer an email and in the past month i have had one email that was never answered. All in all though, i think they are at least average. Most companys these days just want your money and few have excelent customer service.
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