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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Good Host - Review by
submitted on February 4, 2003 |
| Customer's web site: www.websiterepairguy.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of February 4, 2003): 3 months - 1 year ago |
| Plan used: 7.77 per month |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
Powweb had a lot of downtime in September of 2002. This downtime generated much negative commentary in the reviews here.
I've not noticed significant downtime before or since. The downtime mentioned above was very significant.
My experience at Powweb has been quite good. I particularly like their user forums and their website management interface. The interface is very well thought out.
I've only used the email support but have found the replies I've gotten back to be fast and effective. I've never waited more than a few minutes or hours for a reply.
I've worked with other hosting companies but I find Powweb's interfaces to be the most forward-looking and well thought out.
One thing I do appreciate about Powweb is that they tend to let you do things that could be problematic for them. They seem to take an innocent-until-proven-guilty approch when allowing things that other hosting services might not offer such as cron jobs.
I do get the impression that they are constantly upgrading their service and putting a lot of thought into their business model.
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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