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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| 30 days of near constant problems - Review by
Travis Prebble submitted on March 12, 2003 |
| Customer's web site: www.fithlan.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of March 12, 2003): Less than 3 months ago |
| Plan used: PowValue |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 4 out of 10 |
I joined up with PowWeb on January 21st, 2003. I moved there from another provider because of two things: greater drive space and much lower price.
In the 30 days I had my site with PowWeb, I experienced web server outages, PHP mail outages (which they blamed on the use of a script I didn't even use - I had to create example PHP scripts to PROVE that the problem was with PHP mail itself), MySQL outages, MySQL query caps, unannounced upgrades to MySQL and PHP, and possibly the worst tech support response rate I've ever experienced.
Now, it could be I caught them on a bad month, but after all that, the $7.77 a month was no longer a draw.
I moved to a new provider and am much happier for it.
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