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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Down all the time and they HATE business sites - Review by
Diana submitted on May 21, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 21, 2003): Less than 3 months ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 1 out of 10 |
I had a business site hosted with powweb for a little over 6 months. I didn't have any problems at first until..... i started monitoring the sites uptime, that is when i found out that my site was down at times for more then 5 hours a day! And down at least once a day for some period of time. After about the first month my email didn't work right. It kept going back to the sender undeliverable. Customer support would even answer emails concerning the matter. Everything just got worse from that point on until finally the site was down for 12 hours straight one day. I tryed to call support on the phone and i only got a recording saying to email them! I did. I told them my site was a business site and i needed the site asap! Within 24 hours they canceled my whole account without warning or explanation. I have heard from several other webmasters that do NOT like high traffic sites. My site was far below the 30 gigs of data transfer i was allowed. My site was only using around 13 gigs per month on average. I think powweb might be ok for a small personal site that doesn't have much traffic and don't care about the down time and lack of customer support but if you have a business site RUN AS FAST AS YOU CAN to another hosting company!!!
I wouldn't recomend this host to anyone though. A free Yahoo site would most likely be a better choice.
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