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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Poor Customer service - Review by
submitted on July 30, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of July 30, 2003): Less than 3 months ago |
| Plan used: Standard Plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Mail servers down with no real explanation
Web hosting down with no real explanation or apology
Blatant lies about 99.7% up time, according to their registered server stats
Guestbook and other features removed, without any consultation
No staff seem to understand what is happening, or why
Email support technicans are hurrendously under trained
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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