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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| PowWeb - Review by
Lynda submitted on January 11, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of January 11, 2002): N/A |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I have one web site hosted with powweb and want to set up another one for a competing busienss - because of the stupid way that they have built their business model (based on credit card number), I have to set up subsequent accounts under the same umbrellas of the credit card - great - all the competitors get to see the same control panel for everyone!!! And it appears that there is no way for the credit card to be disabled once it is in their system. No answer from the billing department for days - no answer of the phone and no response to emails. Absolutely horrible way to run a business!!!
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