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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Lots of Downtime, lots of excuses - Review by
submitted on March 22, 2003 |
| Customer's web site: shifters.ws |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of March 22, 2003): 3 months - 1 year ago |
| Plan used: Platinum |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
For the four months I was hosted by PWS, they had significant downtime every month, puncuated by an extended period of downtime once a month. There were always many excuses and rationalizations, but it was just broken. PWS support is also mediocre at best, failing to address issues customers have for long periods of time and failing to keep thier status page with any semblance of accuracy.
I would definitely recommend this host to any competitor.
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