ProWebSpace.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Too much downtime - Review by Bob submitted on April 10, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of April 10, 2003): Less than 3 months ago
Plan used: reseller
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 7 out of 10
Overall rating: 1 out of 10
Their ss8 network has been town for 3 days over the recent weeks - there was no warning and they closed the forum so that people couldn't complain! Basically like hanging up on telephone support. A total waste of money and I lost lots of customers through it.

 

 

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