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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Horrible Experiences - Review by
Disgusted Customer. submitted on February 2, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of February 2, 2002): Current customer |
| Plan used: One Plan |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 1 out of 10 |
I have multiple client sites on readyhosting. Readyhosting seemed to good to be true and they were. I have so many problems with them. Most of them are repeat problems. They fix it and the next day it's not working.
The features they offer are excellent. I only wish they were reliable.
1. You will experience contant downtime. Their statement of 99.9% uptime is an outright lie. I have a remote monitoring service and I get a little more than 75% uptime.
2. Forget about databases. Your ODBC connections will disappear and have to be recreated. Poor programmers on other sites hosted on the some server as you can use up all the database connections so your scripts can create a connection.
3. Frontpage server extensions are consistently getting messed up. You will have to submit service request weekly to get the server extensions working so you can use Frontpage.
Unfortunately my sites and client sites are still hosted with then while I search for another hosting Provider. Ready hosting looked good. Unfortunately they have made my company look very bad.
They may be alright for a personal site but DO NOT use them for anything that requires reliability. Do not be fooled by the offerings of readyhosting or their statements of reliability. I recommend you look elsewhere and only use them if you have no other choices.
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