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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Bad Choice - Review by
submitted on February 2, 2002 |
Customer's web site: N/A |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of February 2, 2002): Current customer |
Plan used: 99 plus 25 for SQL Server |
Customer service rating: 3 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 3 out of 10 |
1: Their SQL Server experience seems to be limited. I've yet to have my server capabilites active and I've been a customer for over 3 months. 2: They've got way too much downtime. As a matter of fact, their site is down RIGHT NOW (10:48 EST 02/02/02), as is my site. How am I going to submit a tech support ticket when I can't get to their site? It's saturday, so they don't take phone calls. What am I supposed to tell my customers? I've can't help you till Monday? 3: They claim that most of your features are set up automatically upon sign up. Not so. I had to plead with them for three days to enable my Active Server Pages(or to run scripts in IIS). **I hope someone from readyhosting reads and responds to this. For 125 bucks a year, I should at least be able to CONNECT to my SQL Server (by the way, I'm a SQL server admin, so I do know how to user Enterprise manager). Pick up some pointers from HalfPriceHosting.com
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