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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Great features, very BAD reliability - Review by Ron submitted on November 1, 2002
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of November 1, 2002): Current customer
Plan used: OnePlan
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 8 out of 10
Overall rating: 1 out of 10
It all started very well, when I just signed up, but in a very short time, servers were down five times and I lost loads of email several times. Opening support tickets is useless, if you get a response, it is slow or the answers are useless and avoiding the problem. Either they're growing too fast or a just amateurs. I am getting out of their servers as soon as possible

 

 

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