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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Poor, Poor, Poor - Review by
Dan Savlon submitted on November 2, 2002 |
| Customer's web site: www.reality7.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of November 2, 2002): Current customer |
| Plan used: OnePlan |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 3 out of 10 |
I host several sites with them. At first glance, you'd think they're an unbeatable value, but the problems are frequent. Hosted sites are very slow. Mail servers are very unreliable. I'm having a problem right now where I can't even email another ReadyHosting-based account. One site slowed to a crawl for an entire weekend. Tech support is poor as well. They don't contact you on unresolved issues when they say they do. Stay away!
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