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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Don't expect help - Review by
Richard Alleman submitted on January 20, 2003 |
Customer's web site: www.madtravels.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of January 20, 2003): 1 year - 3 years ago |
Plan used: N/A |
Customer service rating: 3 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 7 out of 10 |
Overall rating: 3 out of 10 |
I've had three major failures over the last two years hosting with readyhosting. One of them lasted for over 6 weeks and in the mean time th esite wasn't available. Their support at the time was utterly terrible (non-existent actually). These days their support is better but still not good, don't expect help on issues that aren't in their FAQs list. In addition, twice they've shut me down for unknown reasons. While their plan may sound great, their service ain't. It's time for me to move on.
One more thing. Constant email problems. I've lost important emails with this company. This isn't acceptable.
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