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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Never again - Review by
Linda C. submitted on March 8, 2003 |
Customer's web site: N/A |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of March 8, 2003): Less than 3 months ago |
Plan used: N/A |
Customer service rating: 2 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 2 out of 10 |
My site and web mail would become unavailable occasionally, but on March 5, 2003 they had a "hardware failure" and my site went down for THREE DAYS. I don't know if it would have ever come back up - I moved on to another host. Don't know whether or not I'll get any refund of my unused balance - they haven't responded yet.
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