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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Got What We Paid For - Review by
Webmistress submitted on June 15, 2003 |
| Customer's web site: 2 sites |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 15, 2003): Current customer |
| Plan used: The Only One Offered |
| Customer service rating: 4 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 6 out of 10 |
Considering we only paid about $8 per month, the service level was about adequate. There has been trouble with downtime and support that was very helpful. The breaking factor was the email. We often had trouble attaching files to emails and just sending/receiving in general. Since our new sites are using .Net we absolutely had to leave. I'm now looking a new .Net host and the first one I selected has been frustrating so tar (two months).
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