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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Service getting better, automation not - Review by submitted on July 2, 2003
Customer's web site:
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of July 2, 2003): Current customer
Plan used: ReadyHosting
Customer service rating: 6 out of 10
Technical quality rating: 7 out of 10
Cost rating: 9 out of 10
Overall rating: 7 out of 10
I now have 4 domains with them (trying to get them all used here for stats).  Their help ticket system is working and improving tech supt., however, every site I've signed up has been short a few of the features, and required help tickets to activate some.  This has included e-mail, FTP, FP ext.,CFM, etc.  I recommend testing all this and PHP, CGI, ASP, etc.  I use ALL, so I want my $$ worth.



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