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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| horrible support and servers - Review by
Anonymous submitted on August 4, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of August 4, 2003): Current customer |
| Plan used: $99 per year |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
They are having problems with their Cold Fusion service and it keeps crashing, and they say their monitoring service is not working correctly either so they don't know when it goes down.
Our site has been down 10 times in the last 3 weeks. So the average uptime of our site is probably around 70%...that is horrible!
Their support is bad and I sent an email about my problems to the president of the company and got no response.
Will be switching services asap.
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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