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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Get what you pay for - Review by
submitted on December 10, 2001 |
| Customer's web site: www.superior-dietool.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of December 10, 2001): Less than 3 months ago |
| Plan used: only one plan available |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 3 out of 10 |
The majority of my experience was with the email service which was FAR below expectations. Our website is only a "business card" type website, so I dont have a lot of comments on the website-hosting portion of the company, but the email service was terrible. In the first month of service, I submitted at least 6 tickets, all with basically the same details. About once, sometimes twice a week, the email server would stop sending or receiving mail. After submitting trouble tickets, normally I would get a reply somewhere along the lines of "someone used the same server you use for spamming..we are looking to correct it." And that was it. Eventually the problem would cease, but it would come back again within 4-5 days. I have since switched to Verio.net for a host, which is considerably more expensive, but after my dealings with ReadyHosting, I've learned that "you get what you pay for" and in the case of ReadyHosting, I got cheap (both monetarily and quality-wise).
Do not use readyhosting if you require uptime.
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