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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| SEANIC - Review by
Anonymous submitted on August 2, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of August 2, 2003): 3 months - 1 year ago |
| Plan used: Silver |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
We availed of Seanic web hosting services. Ever since we started using Seanic, we have been encountering intermittent problems in account and folder access as debug error messages flash on screen. Very recently, more gross problems experienced were of e-mails suddenly disappearing from our account folders.
Sceanic has very poor support. Though they are prompt in writing back responses, they don't really do thorough troubleshooting and they brush off the referred problems as if they were non-existent or just imagined by the client.
We have recently lost over 400 e-mails from applicants who responded to our very expensive advertising. When confronted Seanic initially apologized and said it could no longer restore the missing e-mails. Now as all e-mails have disappeared, Seanic no longer replies to our complaints.
Low price does not give them the right to render disservice to anyone and cause such damage to any business.
Please spread the word around.
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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