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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Absolute catastrophe - Review by
Anonymous submitted on April 22, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of April 22, 2002): N/A |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
This host is absolutely nonprofessional!
I had/have a site hosted there. And in the meantime I am just looking for a way out of the contract.
Reason:
They change the servers configuration without warning!
When you ask them for their plans for the next week (so you can at least avoid avery single page from breaking) they simply dont answer.
They are using "wonderdesk"-CRM-system.
When you ask questions they dislike they just close these issues and thats it. Without a single answer!!
They screwed a couple of other sites I heard of and I am in contact with some webmasters. They are totally in despair because they started some promotion thingie a couple of days before speedyweb broke their site (these guys sent out more than 5000 mails to potential customers who then saw nothing but a broken site).
Hands off!
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