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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Big Drag - Review by
Anonymous submitted on February 18, 2003 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of February 18, 2003): 1 year - 3 years ago |
Plan used: Big Bang |
Customer service rating: 3 out of 10 |
Technical quality rating: 6 out of 10 |
Cost rating: 4 out of 10 |
Overall rating: 1 out of 10 |
Supernova e-mail forwarding uses an unsecured server, listed on dsbl.org. Such a listing identifies the site as a potential source of spam (not necessarily, but possibly so.) As a result, many of your e-mails may be returned, rejected by the recipient server which will block anything coming from Supernova's address.
Only Supernova can rectify this. I have sent several e-mails to tech support, and have never received a reply. Unfortunately, I have six months left on a 1 year package. I'm changing hosts, and losing that money.
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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